Legal notice

Last updated: May 10, 2026

HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED (“VONKO”, “we”, “us”, or “our”) operates the official VONKO website at vonkolife.com.

This Legal Notice provides general legal, ownership, website, brand, intellectual property, and contact information relating to the VONKO website, the VONKO brand, and the content made available through vonkolife.com.

1. Website Operator

Company name: HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED
Brand: VONKO
Website: vonkolife.com

2. Registered Address

Registered address:
FLAT 2401-16 WING SHING IND BLDG
26 NG FONG STREET
SAN PO KONG
HONG KONG

3. Contact Details

For customer service matters, order enquiries, shipping issues, return requests, refund questions, warranty matters, product support, privacy-related requests, or general support, please contact:

VONKO Customer Support
Email: service@vonkolife.com

For business enquiries, PR, media, KOL or influencer cooperation, wholesale enquiries, B2B opportunities, brand partnerships, or other commercial enquiries, please contact:

VONKO Business Enquiries
Email: contact@vonkolife.com

You may also contact us through our Contact Us page.

4. Website Purpose

The VONKO website is operated for the presentation, marketing, offering, and sale of VONKO intelligent home cleaning products and related accessories, together with customer support, after-sales information, policy information, and related website services.

VONKO products may include robot vacuum cleaners, robot vacuum and mop products, auto-empty cleaning systems, charging docks, replacement parts, consumables, accessories, and related product bundles.

Product availability, pricing, descriptions, specifications, service terms, shipping options, and website content may vary by time, destination, legal requirement, product model, warehouse availability, or operational conditions.

5. Brand and Ownership Notice

Unless otherwise stated, the VONKO brand, the VONKO website, and the content published on vonkolife.com are operated, controlled, owned, licensed, or used with permission by HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED or its relevant rights holders.

References to “VONKO” on the website generally refer to the brand and business activities conducted through vonkolife.com.

6. Intellectual Property

Unless otherwise stated, all content available on the VONKO website, including text, product descriptions, page layout, graphics, icons, logos, images, videos, downloads, design elements, product presentation, page structure, and other materials, is owned by, licensed to, or used with permission by HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED or its relevant licensors.

Such content is protected by applicable intellectual property, copyright, trademark, unfair competition, database, design, and related laws.

No part of the website may be copied, reproduced, republished, uploaded, transmitted, distributed, modified, translated, adapted, commercially exploited, scraped, or otherwise used without prior written authorization, except where use is permitted by applicable law.

7. Trademarks

“VONKO” and any related brand elements, logos, slogans, product names, model names, visual identifiers, page designs, or trade dress used on the website may be trademarks, unregistered marks, trade dress, or other protected brand assets of HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED or its affiliates, licensors, or partners.

Third-party product names, trademarks, logos, platform names, payment names, shipping provider names, or company names mentioned on the website remain the property of their respective owners.

Any reference to a third-party name, mark, platform, compatibility standard, service, or technology does not imply ownership, endorsement, sponsorship, or affiliation by VONKO unless expressly stated.

8. Website Content and Availability

We make reasonable efforts to keep the information on the VONKO website accurate, current, and useful. However, we do not guarantee that all content will always be complete, up to date, error-free, uninterrupted, or suitable for every intended purpose.

Product information, images, colors, packaging, included accessories, specifications, availability, prices, promotions, shipping notices, and service information may change from time to time.

We reserve the right to update, revise, suspend, remove, or change website content, product listings, technical details, availability information, promotions, service terms, or website functions at any time, subject to applicable law and existing customer rights.

9. Product Information

Product descriptions, technical details, specifications, images, feature statements, performance information, usage scenarios, and compatibility information are provided for general commercial and informational purposes.

Actual product performance may vary depending on floor type, room layout, debris type, pet hair volume, dust level, maintenance habits, accessory condition, Wi-Fi environment, firmware version, product model, and usage conditions.

Customers should review the relevant product page, checkout information, user instructions, safety notices, and support information before purchase and use.

10. Third-party Links and External Services

The VONKO website may contain links to third-party websites, services, platforms, payment providers, logistics services, review tools, embedded tools, social media pages, analytics services, or external resources.

We do not control such third-party services and are not responsible for their content, availability, security, legal notices, privacy practices, terms of use, delivery performance, payment processing, or other operations.

Your use of third-party services is governed by the relevant third party’s own terms, notices, policies, and practices.

11. No Waiver of Mandatory Rights

Nothing in this Legal Notice excludes, limits, or replaces any mandatory rights you may have under applicable law.

Where local consumer, privacy, ecommerce, accessibility, product safety, warranty, delivery, or other mandatory legal protections apply, those protections continue to apply regardless of this Legal Notice.

12. Related Policies

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy, Warranty Policy, and Contact Information.

13. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in legal requirements, operational structure, website content, business information, brand presentation, product offering, or service model.

The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

For legal notices, policy-related questions, customer support issues, order support, shipping issues, return or refund questions, warranty matters, or product support, please contact:

VONKO Customer Support
Email: service@vonkolife.com

For business enquiries, PR, media, KOL or influencer cooperation, wholesale enquiries, B2B opportunities, or partnership discussions, please contact:

VONKO Business Enquiries
Email: contact@vonkolife.com

HONG KONG HEGUANG FUTURE TECHNOLOGY CO., LIMITED
Brand: VONKO
Website: vonkolife.com
Contact page: Contact Us